I love my career. As an insurance agent in California, I get to work with many different people. Some people prefer to work in person and are very diligent at bringing the necessary paperwork. We develop close relationships and I enjoy getting to know them and their families. I also have clients who want to keep up with all the latest technologies and are full of joy to learn our office provides paperless documents. Here are stories about two of my favorite clients, Sheryl and Mike.
The Best Coffee in Los Angeles
While driving down the interstate to discuss reevaluating her family’s finances and insurance policies with me, my client Sheryl gives me a call. She was already in route and wanted to verify I was in the office. Now Sheryl is a very prompt individual. She is highly organized. Sheryl is one of my most valued clients because she believes in following everything to the letter. She has never been involved in an accident, has an excellent college and retirement plan, and takes ample insurance coverage. All of her insurance paperwork and pictures are filed electronically and updated whenever she makes new purchases. She is also a very frugal individual.
So it alarmed me a bit as she called, but she assured me she was wearing her seatbelt and using her Bluetooth which was hooked up in her truck. She told me she was passing a new coffee shop that opened and heard it was the best in Los Angeles. After I said, I’d like a cup, all I could hear was a skidding noise and horns honking. I asked Sheryl what was going on, she replied that she had to cut across the highway because this cup of coffee could probably save her on her premiums and she couldn’t afford to be late for our appointment, nor pay another toll.
Going Green to Go Red
So, my client Mike is a conservative and laid back fellow. He’s likes to treat himself well and have a good time. I was surprised to hear from Mike not long ago as he told me he was in a new relationship and believed he was falling in love. Mike really wanted to impress his new girlfriend as she was an environmentalist and always talked about green efforts.
So, without ado, Mike enrolled in the Beverly Hills Library and started taking a few computer courses to brush up on his skills. He figured he would start by recycling efforts at home and trying to reduce paper waste. He’d heard a lot of his friends were going paperless with their bills and paying them online, so he wanted to verify my office did the same. I told Mike we sure do and he can even print his insurance cards and we would not need to mail them. Mike was ecstatic. So I helped walk him through everything online and he was ready to go.
One afternoon, I get a call from Mike. Mike had received a ticket the night before. I asked him what had happened and he replied he was on his way to the airport to make a business meeting. He was running behind and speeding. However, he didn’t want to take a chance on being pulled over without his insurance card and left the one I walked him through printing online at home. Mike got pulled over for speeding and pulling his insurance card up online at the same time. Mike talked the officer out of the ticket for not having his insurance card as he h anded the laptop to the officer and told him he was holding his paperless version. However, Mike did get the speeding ticket.